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Contact Us

refund_badge.gifFeel free to return anything you have purchased from us - for any reason - within 90 Days for a full refund. All we ask is you return it in the same condition you received it*.

 

How to Get in Touch

We're always happy to hear from you, whether you've got a problem or query before or after you buy, you need more information, or anything else. Please quote your order number in any correspondence. You can contact us by any of the following methods.

 

Email
 
Email us at contact-us@parrotessentials.co.uk and we will respond as quickly as we can.

Telephone

Call us on
Tel: 0800 327 7511 

Opening Times

Monday - Friday 8.30AM - 6.30PM 
Saturday - 9AM - 1PM
Closed Sunday and Bank Holidays (UK times).

Christmas 2016 Opening Hours full details

You can leave an answerphone message any other time and we'll call you back the next working day.
 
 
Mail
 
Our postal address is

Parrot Essentials
202 Hampton Road
Twickenham
TW2 5NJ
United Kingdom

Special Delivery items, returns and parcels should be addressed to

Parrot Essentials
202 Hampton Road
Twickenham
TW2 5NJ
United Kingdom

* Parrot Essentials Online Store is registered and trading under Pets TLC Ltd.